Privacy Policy

This policy explains how Paw Talk (Dog Translator and Dog Training) handles information when you use the Android app. “We” refers to the app operator identified below.

Microphone and speech recognition

Onboarding demonstrations do not activate the microphone. The app does not save audio files or send audio to Groq. Your phone’s speech-recognition provider handles audio when you choose Speak & translate, as described below.

Instruction matching and Groq

The Translate screen uses your phone’s speech recognition provider to convert speech to text. Depending on that provider and device configuration, audio may be processed remotely under the provider’s privacy practices. When speech recognition finishes, the app automatically sends the recognized text and a small selection of local command descriptions directly to Groq to identify a sequence of supported cues. The app does not send audio to Groq. You must enable the consent control before using speech recognition or automatic text matching, and can switch it off to stop further requests.

Groq processes text to provide the matching result and receives connection and service-usage metadata. Its retention depends on the service and account data controls, with potential retention for reliability, abuse monitoring, or legal obligations. See Groq’s privacy policy and Groq’s data practices. Do not include sensitive information in command phrases. Matching may be inaccurate; it does not establish what a dog understands.

The app does not maintain a transcript history. The recognized phrase is used temporarily for matching and is not intentionally saved to a transcript file, database, or saved screen state. Revoking consent does not erase data already processed by a provider. Contact KAYI TECH about relevant data requests.

Local settings

We store your sound-volume preference and whether you completed or skipped onboarding on your device. The app also stores subscription-related SDK data. Android backup or device transfer may include eligible app data according to your device settings. Clearing app storage removes local preferences; it does not cancel a subscription or necessarily delete purchase records held by service providers.

Subscriptions and service providers

When subscription services are configured, Google Play handles checkout and RevenueCat helps validate purchases and determine access. RevenueCat processes purchase history and an app user identifier, together with information needed to operate subscriptions, for app functionality and subscription analytics. The app does not ask you to create an account or provide a name or email to use its core features. We do not receive your full payment-card details.

See RevenueCat’s privacy policy, its Android data disclosures, and Google’s privacy policy. These services may process information in countries other than your own.

Support and other disclosures

If you contact support, we use the information you send, such as your email, issue description, and relevant order reference, to respond and resolve the request. Do not send passwords, payment-card numbers, or unnecessary sensitive information. Information may also be disclosed where necessary to comply with applicable law or protect against fraud and misuse.

Retention and security

Local preferences remain until reset, cleared, or removed with the app, subject to device backup behavior. Purchase and support records are retained as needed to provide service, resolve disputes, prevent fraud, and meet applicable obligations. Provider-held records follow the relevant provider’s retention practices. RevenueCat encrypts data in transit. No storage or transmission method can be guaranteed completely secure.

Your choices and requests

You can revoke microphone permission in Android Settings, clear local app storage, and manage or cancel subscriptions through Google Play. Depending on where you live, you may have rights to access, correct, delete, or restrict the use of personal information. Contact us below to make a request; we may need enough information to verify it. Some transaction records may need to be retained. Deleting data is separate from cancelling billing.

Children and supervision

A parent or guardian should supervise children using the app and authorize any purchases. If you believe a child has provided personal information through support or subscription services without appropriate permission, contact us so we can review the request and take appropriate action.

Changes

We may update this policy to reflect changes in the app or data practices. The date below identifies this version. Where required, material changes will be communicated before they take effect.

Contact

App operator: KAYI TECH
Support and privacy requests: info@carlytics.store